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IDW provides 24/7 infrastructure monitoring and management services, ensuring continuous supervision of the client's entire technological environment.
Our approach centralizes complete infrastructure monitoring in a single service, covering:
Datacenter Systems: HVAC, Sensors and Physical Environment
Computing and Virtualization
Operating systems, storage and networking
Security components and critical applications
IDW's Managed Services complement this total visibility with proactive and specialized action, ensuring the rapid resolution of incidents and the operational stability of the environment.
In addition, IDW can assume the effective management of the entire infrastructure, including:
Backup systems and platforms
Storage Solutions
Safety components
Service management with defined deliverables:
Each service is customized according to the scope, coverage and SLA desired, allowing to create a solution fully adapted to your specific needs.
