Customers who are part of our history

“In the recent past we have been trusting IDW. By acquiring the network perimeter security solution at the suggestion of IDW, it is possible to guarantee the stability of our services. Combined with the technical capacity and strong know-how, it is also possible for us, more quickly and objectively, to identify the cause of a problem and take immediate corrective measures. IDW's services contribute a lot to the good management of our infrastructure and we count on them for future challenges.”

“EmporSpirits has trusted IDW, the Managed Service team, its network and security infrastructure. In recent years, IDW has proven its value in multiple areas of activity, ranging from the most basic support to our employees through the helpdesk, to other more complex needs such as the cases of comprehensive network restructuring, service management, workplace and perimeter security. I highlight the availability of the team and the services of our infrastructure, a critical factor for the execution of our work activities and business continuity.”

“I am deeply pleased with the experience of this service and highlight, above all, the technical competence, efficiency and availability of the elements of the team with whom I daily share difficulties that arise either in the scope of the helpdesk, in the direct support to our employees, or in the entire network and security infrastructure. I also highlight the professionalism with which they turn complex problems into simple ones, always communicating in a clear and accessible way, simplifying the understanding of the steps necessary to solve the problems. The support team not only lived up to the challenges posed, but also continues and proactively suggests the adoption of improvements and proposes new implementations that aim at the global security of our organization.”